Shipping Policy

Orders ship after payment is matched to the order number and the destination is accepted. Transit time depends on the country, the carrier, and whether the goods can be sent there.

A shipping note on the checkout page is the current summary. The exact cost is confirmed if it is not already included in your product total. We do not ship to an address where the products in the order are prohibited.

Tracking, when the carrier provides it, is sent to the email on the order. Check the spam folder, then use Order inquiry with your order number if it does not arrive.

Risk of loss passes according to the carrier’s terms once the parcel is handed over. Inspect the parcel on arrival and write to us within 48 hours if the carton is damaged or a line is missing.